Every enquiry you don't answer in time is ad money that ends up with someone else. LeedLoop replies in seconds, day and night, sorts the buyers from the browsers, and makes sure every buyer gets an answer.
From R1,300 per store a month · Month to month · Live within days
Tap “With LeedLoop” to see the same enquiry answered.
of enquiries arrive outside weekday office hours
median from first message to a ready buyer
ready buyers handed to salespeople
on WhatsApp, in the customer's language
Measured on four live hardware stores in Limpopo, 3 Aug to 27 Sep 2026. LeedLoop also runs for product distributors in Zimbabwe and Zambia.
If WhatsApp is answered by whoever's free at the counter, enquiries leak in four places. Most businesses can't see any of them.
Your ads run day and night. Your counter doesn't. By morning the customer has asked someone else.
Your team answers “hi”, “price?”, wrong-branch and account questions one by one, between walk-in customers. Real buyers wait in the same pile.
A buyer asks for a price, and it sits in a busy salesperson's phone. Some get quoted, some get forgotten, and nobody finds out which.
If you can't tell which ads bring buyers, you keep paying for the ones that don't.
3,710 enquiries on four stores over eight weeks. Outlined squares are the hours someone is normally at the counter. The busiest hour of the week is 7 pm.
Everyone who messaged four hardware stores' WhatsApp numbers, 3 Aug to 27 Sep 2026.
The other 1,797 said hi and vanished, asked for another branch, had an account question or were just browsing. Answered by hand, each one takes as long as a buyer.
Set your numbers. Every dot is an enquiry that arrives when nobody's there.
We get about 450 WhatsApp enquiries a month.
A typical sale is worth R2,500.
261 enquiries a month arrive when nobody's there.
LeedLoop pays for itself if just 1 of them becomes a sale.
This shows what's at stake, not a promise. We guarantee the reply and the follow-through; whether they buy still depends on your price and stock.
It works around the clock, only says what your business has approved, and hands the rest to your people.
A friendly reply in the customer's own language, at 9 pm or on a Sunday, using only facts you've approved.
Every planLeedLoop asks what your salesperson would: product, size, quantity, area. Chats that go nowhere stay with LeedLoop, and they're free.
Every planThe customer never leaves the chat. LeedLoop asks your salesperson on WhatsApp, reminds them, and brings the answer back. You see who answers and who doesn't.
Coordinator planEvery lead is tagged with the ad it came from, so your dashboard shows which campaigns bring real buyers, not just clicks.
Every planWhy the first minutes matter Leads contacted within 5 minutes were 21× more likely to qualify than leads contacted after 30 minutes. MIT / InsideSales Lead Response Management Study (2007, measuring phone follow-up of web leads)
Most businesses use one tool to post, another to reply and a spreadsheet to guess what worked. LeedLoop covers the whole loop, and you can start at any step.
Plan a month of Facebook and Instagram posts in one sitting.
Publish → 2 · Get answeredIn seconds, 24/7, with buyers sorted from browsers.
Qualifier 3 · Get followed upYour salesperson is asked, reminded and measured.
Coordinator 4 · Get soldPrices and advice from your own price list.
Sales Engine · soonPer store (one WhatsApp number) per month, excluding VAT. Month to month. Each plan includes everything in the one before it.
Answers and hands over
About R43 a day
Includes 1,300 handovers a month, then R4 each. Our busiest store has used about a fifth of that.
Ask about QualifierAnswers and sees it through
About R115 a day
Includes 600 handovers a month, then R6 each. Follow-up questions on the same request are free.
Ask about CoordinatorAnswers and sells
Being built with our first stores. Coordinator stores move across first.
Join the waitlistLeedLoop Publish plans your Facebook and Instagram posts, puts every comment in one inbox and your stats in one place. Start free, paid plans from R199 a month.
You pay for buyers, not chatter. A handover is a qualified customer's request reaching your salesperson. People who say hi and vanish, wrong-branch enquiries and questions LeedLoop answers itself cost you nothing. Every handover is a WhatsApp message your own team received, so you can check the count.
Customers want a fast, useful answer, and that's what they get: a reply in seconds instead of the next morning, in their own language. It's friendly, it asks sensible questions, and anything it can't handle goes to your team.
No. LeedLoop only states facts your business has approved: hours, delivery areas, payment methods and so on. It never makes up a price. On Qualifier it collects what your salesperson needs to price the job. On Coordinator the price comes from your salesperson, and LeedLoop checks every figure it passes on against what they sent.
A qualified customer's request reaching your salesperson. On Qualifier that's the customer tapping through with their request filled in. On Coordinator it's LeedLoop putting a customer's request to your salesperson; follow-up questions on the same request don't count again. Chats that go nowhere are free.
No new app. On Qualifier, buyers arrive in your salesperson's WhatsApp as normal. On Coordinator, your salespeople get a WhatsApp message with the customer's question and simply reply to it.
LeedLoop runs on the WhatsApp number your ads point to, connected through Meta's official WhatsApp Business Cloud API. Your in-store WhatsApp stays exactly as it is. We set the number up with you.
Usually within days. We load your business's facts and the questions your salespeople need answered, test it with you, and point your ads at the number.
Yes, at any time. Each plan includes everything in the one before it, so moving up keeps all your history and settings.
Indirectly. Meta's ad delivery is shaped by what happens after the click, so a number that replies in seconds at any hour gives Meta much stronger signals than one that answers the next morning. One of our resellers reports close to twice the lead volume for the same ad budget. We can't promise that result, because it depends on your ads, budget and market. We do guarantee the response time behind it.
Each business's data is kept in its own separate account with permission-based access. Customer details are only shared with the business the customer contacted, in line with POPIA. See our privacy policy.
Tell us about your business on WhatsApp. We'll show you real conversations from live stores and how LeedLoop would handle yours. You can be live within days.
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